Joki Cookie Policy

At Joki, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, which types we use, why we use them, and how you can manage your preferences. By continuing to browse Joki Casino.com, you consent to our use of cookies as described below. If you have any questions, please contact us at support@Joki Casino.com.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit our website. We use cookies to recognize you on return visits, remember your preferences, and deliver a smoother, more personalized experience across our platform. Cookies do not contain personally identifiable information on their own, but they may be linked to data we hold about you in accordance with our Privacy Policy.

In addition to cookies, we may use similar technologies such as web beacons, pixels, and local storage objects. Throughout this policy, we refer to all of these collectively as "cookies" for simplicity.

Types of Cookies We Use

Strictly Necessary Cookies

Our Joki Casino platform relies on strictly necessary cookies to function correctly. These cookies enable core features such as secure login sessions, account authentication, and navigation between pages. Without them, certain parts of our website — including your player account and the cashier — would not operate properly. These cookies cannot be disabled through our cookie settings, as they are essential to the service we provide.

• Session management and secure login authentication
• Fraud prevention and security monitoring
• Load balancing and server performance
• Storing your cookie consent preferences

Functional Cookies

We use functional cookies to remember your choices and personalize your experience at Joki. These cookies allow us to store your language preference — whether that's English, Finnish, Norwegian, or Estonian — as well as your currency selection from our nine supported currencies including EUR, CAD, and AUD. Functional cookies also help us remember whether you have previously interacted with promotional offers or completed verification steps.

• Language and localization preferences (FI, EE, EN, CA)
• Currency display settings
• Previously dismissed notifications or banners
• Personalized game lobby preferences

Performance and Analytics Cookies

Here at Joki Casino, we use performance cookies to understand how visitors interact with our website. These cookies collect aggregated, anonymous data about which pages are visited most frequently, how long players spend on particular sections, and where errors may occur. This information helps us continually improve the experience we offer — from our slots lobby and live casino tables to our sportsbook and daily cashback features.

• Page view and session duration statistics
• Identification of broken links or error pages
• Traffic source and referral tracking
• A/B testing to optimize page layouts and offers

Marketing and Targeting Cookies

Our Joki marketing partners may place targeting cookies on your device when you visit our site. These cookies track your browsing activity across websites to build a profile of your interests and display relevant advertisements. We work with affiliate partners including Grande Affiliates, and these cookies may be used to attribute your visit correctly and ensure that any welcome bonus — such as our 200% up to $1,500 offer — is credited appropriately when you register.

• Interest-based advertising and retargeting
• Affiliate tracking and commission attribution
• Frequency capping to limit ad repetition
• Campaign performance measurement

Third-Party Cookies

Some cookies placed on our website are set by third-party service providers rather than directly by Joki Casino. These providers include analytics platforms, payment processors, and game studios among our 42+ software partners. We do not control these third-party cookies, and they are governed by the respective privacy policies of those providers. We encourage you to review those policies independently if you have concerns about third-party tracking.

How Long Do Cookies Last?

At Joki, we use both session cookies and persistent cookies. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device for a defined period — this can range from a single day to several months depending on their purpose. For example, cookies that remember your login status or language preference may persist for the duration of your registered membership, while analytics cookies typically expire after 13 months.

Managing and Withdrawing Cookie Consent

We respect your right to control the cookies placed on your device. When you first visit our Joki Casino website, you will be presented with a cookie consent banner that allows you to accept all cookies or customize your preferences by category. You may also update your cookie settings at any time through the cookie preference center accessible in the footer of our site.

In addition to our on-site controls, you can manage cookies through your browser settings. Most modern browsers allow you to:

• View all cookies currently stored on your device
• Delete individual cookies or clear all cookies at once
• Block third-party cookies while allowing first-party ones
• Set your browser to notify you when a cookie is being placed

Please note that disabling certain cookies — particularly strictly necessary ones — may affect the functionality of our website. Features such as account login, the live chat support button, and payment processing may not work as intended if essential cookies are blocked.

Cookies and Responsible Gaming

Our Joki platform uses cookie data to support our responsible gaming obligations under the Estonian Tax and Customs Board (EMTA) licenses, including casino activity licence HKT000060 and betting activity licence HKT000111. We may use session data to identify patterns of extended play or unusual account activity, which helps us fulfill our duty of care toward our players. This information is processed in accordance with our Privacy Policy and applicable data protection legislation.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you through a banner on our website or via email to the address registered on your Joki account. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookie Policy or how we handle your data, please do not hesitate to get in touch. You can reach our support team at support@Joki Casino.com, visit our Help Centre at help.Joki Casino.com, or use the in-app live chat available 24/7 after logging into your account. We are here to help and will respond to your query as promptly as possible.

This Cookie Policy is issued by Damagi Marketing Solutions LTD, registered in Cyprus (HE403018), Arch. Makarios III & Evagorou 1–7, MITSI 3, 1st Floor, Office 102, 1065 Nicosia, the operator of Joki Casino. Our services are intended for players aged 18 and above only.